SoTeC has built a reputation over the past thirteen years for providing an environment for knowledgeable and interesting speakers to share their ideas and experience. The SoTeC 2014 Speaker Committee is dedicated to finding speakers who can cover a variety of technical, personal and leadership topics in an interactive and entertaining manner. Below you will find more information on the speakers and topics already confirmed for SoTeC 2014. Check back often a the speaker slate continues to grow!

Keynote Speakers

SoTeC 2014 Presentation Tracks & Panelist

Project Management/ Business Analysis Track

Quality Assurance/ITIL Track

SMAC – Social, Mobility, Analytics & Cloud Track

Personal Development / Social Networking Track

CSI Panel

HR Panel

Knowledge Transfer Panel

Mobility Panel

Security Panel

Business Analyst Panel

Jeanette Menon
Global Theatrical Distribution, Manager- Product Development, The Walt Disney Company

“Beyond Scrum: SAFe in Large-Scale Enterprise”

While agile methodology works well for small, self-organizing teams, how do you apply the same principles to a large enterprise organization? One possible solution is implementing SAFe, Scaled Agile Framework, to bring the gaps found in Agile while coordinating and aligning multiple project teams to the overall strategic values of the company. Join this session to learn how SAFe was implemented in a large-scaled enterprise and lessons learned at Disney.

Jeanette Menon has been in IT project roles for over 6 years across multiple domains –entertainment, healthcare and financial services. She is currently serving as a Product Owner for multiple agile project teams and as Product Manager at The Walt Disney Company.

Kristine Hayes-Munson
VP, IT Risk & Compliance, State Street

“Is Your Project Really a Success? “

Projects are the lifeblood of every firm. Innovation and strategic objectives are achieved via projects. How do you measure a project’s success? Was it delivered on time, on budget, and with all of the required functionality? The Standish Group reports that less than a third of IT projects can be classified as a success. Project failure directly impacts the bottom line. PMI asserts that US$109 million is lost for every US$1 billion spent on projects. Protect your bottom line by improving your firm’s overall project success rate. This presentation will discuss specific tips and recommendations on improving your overall success rate by focusing on people, process, and outcomes.

Kristine A. Hayes-Munson is an IT leader with a proven track record of successfully completing projects in the finance, printing, and construction industries. She specializes in implementing high-profile, cross-discipline projects resulting in deliverables aligned with the organization’s strategic objectives. She oversees a risk and compliance program balancing internal controls, regulatory requirement, information security best practices, and entrepreneurialism.
Ms. Hayes-Munson is a champion of project management education. She has spoken at events including the PMI North American Global Congress (Vancouver), Global Business Intelligence CIO Event (San Francisco & New York), PMI-Orange County Advanced Topics Seminars, ProjectWorld, Southland Technology Conference (SoTeC), and various other professional association meetings. Her discussion on “Getting It Done” remains one of the PM Podcasts most popular episodes. She is a member of the University of California Irvine Extension’s project management certificate advisory board and the program’s faculty. Her interactive presentations and courses integrate project management theory with hands-on, experiential learning.
Ms. Hayes-Munson earned a BA from Brigham Young University and a MBA from California State University San Marcos. She is a Project Management Professional (PMP®), a Certified Internal Auditor (CIA®), and PMI Leadership Institute Master Class alum.

David Rodriguez

“Lesson in Failure and Continuous Improvement for Success”

A project goes awry, then what? Happens all the time. This presentation will review one approach to putting a project back on track, successfully delivering a project, and keeping one’s job.

Dave Rodriguez is currently a Director of Business Intelligence at DIRECTV. His responsibilities include delivery of strategic BI initiatives and transformation of the BI organization. Prior his current position at DIRECTV, he led DIRECTV’s Sales and Marketing project management team, leading a team responsible for managing over 220,000 staff hours, and implementing over $30M of strategic Sales and Marketing IT investment annually. Initiatives completed included ‘game changing’ competitive offer management and sales agent desktop technologies.

Before joining DIRECTV, Dave was an independent consultant to American Honda Motor Company and The Disney Stores, overseeing cross-functional teams of up to 100 on- and off-shore consultants, contractors, and internal staff in executing numerous strategic business and technology initiatives as well as enterprise implementations, including leading a $50M Customer Data Integration program for Honda that extended customer loyalty and cross-marketing across product lines and communication channels, and a $4M, enterprise-wide implementation of business intelligence applications for Disney Stores, which optimized store configuration, elevated in-store promotional sales, and boosted overall revenues (10% growth); this program was characterized as the #1 project success by Disney Store executives at the time of implementation.

Prior to starting his consulting firm, Dave served as a managing partner at Cambridge Technology Partners, leading BI and Entertainment and Media practices and serving clients at
Sony Pictures Entertainment, The Walt Disney Company, Vivendi/Universal, The William Morris Agency, 20th Century Fox and managed systems development and analytical teams as an employee at Sony Pictures and Disney.

Dave brings a versatile skill-set to his endeavors, with a depth and breadth of technical, business, and project management expertise that spans business intelligence, software/application development, systems architecture, quality assurance, process improvement, vendor sourcing/ management, fiscal/P&L management, budgeting and cost controls, and outsourcing.

Edward Bonver

“Why We Should Threat Model”

Threat modeling is one of the most important software security activities that a development team should practice as part of software development lifecycle. Though it is not always easy to kick-start this activity for a team with little or no security experience, long-term benefits are numerous. In hopes of getting the QA community actively engaged in the process, in this talk Edward will explore the value behind threat modeling, will take a look at the process behind it, and will go over some do’s and don’ts based on his experience rolling out threat modeling with hundreds of product teams across Symantec.

Edward Bonver is a technical director and software security architect on the product security team under the Office of the CTO at Symantec Corporation. In this capacity, Mr. Bonver is responsible for working with software developers and quality assurance (QA) professionals across Symantec to continuously enhance the company’s software security practices through the adoption of methodologies, procedures, and tools for secure coding and security testing. He is a software security evangelist, leading Symantec’s security training initiative, and assisting product teams across the company with all aspects of building software security into the product development lifecycle. Mr. Bonver joined Symantec in 2004. Prior to joining Symantec he held software engineering positions at Digital Equipment Corporation, Nbase, and Zuma Networks.

Mr. Bonver is a frequent speaker at global security events and conferences. In addition to representing Symantec on the SAFECode Board of Directors, he is also on the board of the Open Web Application Security (OWASP) Los Angeles chapter, and is a co-organizer of OWASP California regional application security conferences and summits.

Mr. Bonver is a Certified Information Systems Security Professional (CISSP) and a Certified Secure Software Lifecycle Professional (CSSLP). He holds a master’s degree in computer science from California State University, Northridge, and a bachelor’s degree in computer science from Rochester Institute of Technology.

Robin Borough
President, Chief Operating Officer, Omnikron, Inc.

“CSI: The Road to Genius Status”

Where have all the Genius’s gone? They are closer than you think. This interactive session is one of the first of its kind – unveiled for you at the SoTeC Conference… Learn how to use IT Service Management (ITSM) to launch your own Genius-as-a-Service platform and permanently elevate IT within your organization.

Robin is a seasoned executive with over 30 years of professional experience in Management, Training, Marketing, Sales, Recruiting and Project Facilitation. Areas of industry expertise lie in Finance, Insurance, Telecommunications, Wireless and Mobility Initiatives, Energy and Health Care. As a corporate counselor Robin is well known for her ability to help companies develop winning IT teams. She’s worked with scores of Fortune 1000 companies, as well as countless medium-sized businesses and start-ups to meet critical human resource and training needs. Corporate clients include Verizon, Southern California Edison, Prudential Insurance, WellPoint, Countrywide Mortgage, Kinko’s, Technicolor, Amgen, BMC Software and many others.

She is an author, board member on multiple distinguished boards and the founding director of the Convergence Technology Council (CTC), a collaborative forum for IT professionals, executives, businesses and industry leaders. Ms. Borough is educated at California State University of Northridge, and Universite Laval, Quebec.

Magdy Hanna
International Institute for Software Testing

“Defect Prevention: The Role of Test Teams in Improving Process and Reducing the Cost of Quality”

Rich Schiesser
President & CEO, RWS Associates, Inc

“How to Effectively Brainstorm IT Service Improvements”

We have all been there. We sit through a mediocre brainstorming session that ends with little accomplished and even fewer results. If you want to acquire skills on how to facilitate dynamic brainstorming sessions that produce value-added results, attend this session. In this interactive session, techniques to identify and prioritize CSI projects, like round-robin brainstorming, consensus methods to merge requirements and the nominal-group practices to prioritize them will be covered. The experienced speaker is both informative and entertaining.

Rich has worked in Information Technology for 37 years, the last 20 as President and CEO of his own consulting company, RWS Associates. Rich’s experiences include multiple IT executive positions, professional educator, acclaimed author and sought-after consultant for Fortune 500 company’s world-wide. During the past two decades, Rich has headed up major IT organizations at firms in the United States as diverse as Hughes Aircraft Company, the City of Los Angeles, Northrop Grumman and Twentieth Century Fox.

For the past 20 years, Rich has consulted on the design and implementation of world-class infrastructure processes including business continuity, through his company RWS Associates, Inc. His American clients include The Weather Channel, Emory Air Freight, Amazon.com, DIRECTV, Option One Mortgage Corporation, Las Vegas Police, and Ameriquest. Internationally, Rich has consulted in Mexico, Canada, Australia and South Africa

Rich is frequently a highlight speaker at conferences world-wide. He has written over 200 articles for leading IT trade journals and websites, including a weekly IT Management column at www.InformIT.com. In recent years Rich has authored two best-selling books on IT Systems Management and IT Production Services. With his wife, Ann, they contribute much time to two of their favorite charities: Olive Crest, a home for abandoned and abused children and One Legacy, a foundation for organ transplants.

Milind Kumbhojkar
Manager, SQA Interactive Group, DirectTV

This presentation will look at SDLC and how QA works in the entire process. It will be an interactive session that will discuss how QA plays its part from inception to deployment. Practical examples will be covered and it will include the use of various methodologies including Agile and Waterfall.

Milind Kumbhojkar’s career in IT and QA spans over 20 years. He is currently the Manager of Software Quality Assurance at Directv. Prior to this he was at Symantec, Legal zoom.com, Bank of America and several other companies. He holds a Bachelor of Science degree from California State University at Northridge.

Tony Davis
Sr. Integration Test Lead

“Supercharged Integration Testing with Rapid Test Generation using mind-maps (An Experience Report)”

Our Company has adopted a novel approach that combines using mind maps in conjunction with pairwise test design methods. After carefully piloting the approach and overcoming some hurdles, we are applying it to large integration efforts and are gaining measurable benefits in terms of time, resources, and value. We’re able to achieve significantly more thorough testing, resulting in faster time to market, higher quality with same or less amount of effort. This presentation, geared towards testing practitioners and managers who want to take actionable ideas with them back to their teams, highlights what we’ve learned through our successes and failures along the way.

Specifically, we will present case studies that describe how we have used mind maps and pair-wise testing to successfully address these common testing challenges:

  • How can we better handle inconsistent and/or missing requirements in Integration Testing?
  • How can we address the challenge of Systems Under Test that are growing ever more complex?
  • How can test engineers create maximum testing coverage in a manageable number tests?
  • Once we’ve worked out highly-successful approaches, how can we spread adoption to the entire firm?
    Tony Davis has maintained a QA focused career for over 20 years in various industries from Semi-Conductors/Biotech to Insurance/Financial at leader and contributor levels while maintaining a presence in local QM Volunteer Community and helping out peers. Tony is currently focusing on large scale integration testing programs for his employer. His current career path has led him to the opportunity of embedding concepts of integration testing in all test phases – from test planning to test execution – for participating teams . Leveraging the concepts of mind maps and pairwise testing being implemented within his current QA team, Tony is looking forward to taking the next step with Integration Testing and seeing teams excel at what is fast becoming a core area of testing, to support company initiatives focused on faster times to market and reduced cost.

    Tanmay Bhide
    Sr. Integration Test Lead

    “Supercharged Integration Testing with Rapid Test Generation using mind-maps (An Experience Report)”

    Our Company has adopted a novel approach that combines using mind maps in conjunction with pairwise test design methods. After carefully piloting the approach and overcoming some hurdles, we are applying it to large integration efforts and are gaining measurable benefits in terms of time, resources, and value. We’re able to achieve significantly more thorough testing, resulting in faster time to market, higher quality with same or less amount of effort. This presentation, geared towards testing practitioners and managers who want to take actionable ideas with them back to their teams, highlights what we’ve learned through our successes and failures along the way.

    Specifically, we will present case studies that describe how we have used mind maps and pair-wise testing to successfully address these common testing challenges:

  • How can we better handle inconsistent and/or missing requirements in Integration Testing?
  • How can we address the challenge of Systems Under Test that are growing ever more complex?
  • How can test engineers create maximum testing coverage in a manageable number tests?
  • Once we’ve worked out highly-successful approaches, how can we spread adoption to the entire firm?
    Tanmay Bhide has been a QA practitioner for over 10 years across multiple domains – public services, financial services and consulting services. He is currently serving as an Integration Test Lead for a multi-year multi-million dollar effort at his current employer in addition to consulting on several large integration testing efforts. Tanmay’s use of mind-maps and pair-wise testing have bore the fruit of rapid test generation for a complex set of applications in integration testing with unforeseen collaboration between partner applications. Based on the successes of these techniques, the entire quality organization is looking to adopt and use this approach on all its efforts in the future.

    Adam Cooper
    Manager, Web Application Development, Dell | Quest Software

    “The Cloud: Not Just a bunch of Fluff”

    What is the cloud and why should you care?
    It’s hard to escape the cloud. Yet many people are confused about cloud computing. They think of the cloud as just a limited set of services (like hosted virtual machines or file storage), or they feel the cloud is not secure, or that it’s too hard to get started with, or they don’t realize that the cloud is still just a bunch of servers residing in data centers, like on premise servers. One wide-spread misconception is that the cloud will save money over more traditional hosting solutions. It turns out this is true only in a limited set of circumstances, which I will discuss.
    It is important to understand the cloud in order to decide whether it is right for you and your organization. Sometimes a hybrid model of cloud and on premise solutions is the right choice. Other applications may benefit from going all in. And some software is best left to traditional data centers.
    I will try and demystify the cloud and give scenarios in which it might be the right solution, or at least part of the right solution for your needs. I will particularly discuss Amazon Web Services (AWS) as it is significantly larger than its competitors, and arguably has the most breadth of offerings.

    Adam Cooper has been architecting, designing, and developing technology solutions for over 12 years. He manages a team responsible for high availability, performant, global Web applications. Adam has overseen numerous large-scale cloud projects on Amazon AWS, which have resulted in significant productivity gains and cost reductions for his employer. Some of his more notable AWS projects include standing up a large SharePoint 2013 farm in the cloud and creating an application that stores hundreds of thousands of files for secure upload and download by end users throughout the world.
    Adam earned a B.S. in Economics from the Wharton School of the University of Pennsylvania, an M.S. in Computer Science from Columbia University, and an MBA from Carnegie Mellon University. He has worked at several Fortune 100 companies and has applied his technical skills in many industries including consulting, investment banking, hardware, media, semiconductors, and software. When not busy at work, Adam can be found playing with his twin boys, cooking in the kitchen, or reading about AWS, JavaScript, PowerShell, or software design best practices.

    Stephanie Hall
    Director, Data Center Global Operations Corporate Information Technology, Jacobs

    “Rightsizing Services: A Service Design discussion”

    Are your services defined? Are you really getting what you’ve paid for? Is your infrastructure, cloud, or SaaS provider fulfilling expected availability and recoverability? Learn why you need a current service catalog and the key considerations for “right-sizing” these services for improved cost-effective availability, recoverability and performance. Learn why you need to define your services by what you are willing to spend.
    Why? Rightsizing is grounded on four key principles:

    • Knowing the business value of your services.
    • Understanding how your services are interdependent.
    • Validating the disaster recovery capabilities of cloud and SaaS providers
    • The fourth principle is understanding the total cost of your services.

    Stephanie Hall is an IT leader with 14 years’ experience in infrastructure operations with a record of accomplishment deploying ITIL processes, maturing disaster recovery programs, and executing complex projects through strong leadership of multi-disciplinary teams. In her role with Jacobs, she leads global data centers, disaster recovery and other initiatives designed to mature service operation capabilities. Previously, Stephanie spent ten years working with KPMG’s Advisory and Client Support Services aiding in the success of several Fortune 500 clients.
    Stephanie is a Certified Data Center Design Professional (CDCDP), Certified Business Continuity Professional (CBCP), a Member of the Business Continuity Institute (MBCI), a Project Management Professional (PMP) and is also ITIL certified. She completed her undergraduate education at Chapman University, where she earned a B.S. in Computer Information Systems along with a B.A. in Organizational Leadership.

    Phillip Leclair
    CIO- Chief Information Officer, City Of Pasadena

    “Pasadena’s Journey to Open Data”

    Governments around the globe are working to make data easy for the public to discover, access and use. This is fueling entrepreneurship and economic growth, promoting innovation and scientific discovery, increasing operational efficiencies, reducing costs, improving the delivery of services to the public, and driving increased transparency and accountability. Learn about Pasadena’s journey and how Open Data is helping to reshape and improve some of our most challenging issues.

    Phillip Leclair is the Chief Information Officer for the City of Pasadena and is responsible for leading innovation initiatives through use of technology, creating new online and mobile service delivery models, and maintaining efficient and effective IT operations.

    Prior to joining the City of Pasadena, Phillip was an IT consultant with a Los Angeles based IT Management and Strategy consulting firm responsible for IT strategic planning, project management services and web development practices. In a prior role, Phillip worked for the New York City Department of Finance providing internal IT consulting services and managing multiple system implementation initiatives focused on property valuation, taxation and payment systems.

    Phillip holds a BA degree in Economics from the University of California Berkeley and a MBA from New York University Stern School of Business.

    Alex Liu
    Data Scientist and Research Methodologist, IBM

    Vadim Parizher

    “Developing Innovative Frameworks for Selecting Mobile Platforms”

    Soraya Peters
    VP, Healthcase Communication Technology, Hospital Association of Southern California

    “Why Mobile Apps?”

    There are over two million Mobile Apps (Apple and Android) and rapidly growing, for entertainment, gaming, informative, educational mobile apps. Many companies are using mobile apps to promote their brand and awareness. Your business can and must consider to have Mobile Apps.. You know your customer/audience the best. Create an App that is useful, valuable and more importantly, FUNCTIONAL.

    Kersten Buck
    Staffing Industry Analysts

    “Trends in IT Staffing, Today, Tomorrow and into the future.”

    Please join this session to hear about how the latest trends in staffing and the technology used to manage it will impact IT staffing and the people filling the jobs.
    We will discuss:

    • Latest trends and forecast for the staffing industry
    • What are the hot skills in certain markets
    • How the job search has changed and how the skilled workers can take advantage of the changes ahead to stay ahead of the game

    The future looks bright and the game is changing, stay aware of the changes and up with the times.

    Kersten Buck has extensive domestic and global experience in Staffing and Contingent Workforce Management. She has held executive positions in Sales, Operations, Outsourcing Solutions, Consulting, IC Compliance, Global MSP Services, and Implementations. Her hands-on practice in translating client needs to operational solutions resulted in programs with measurable results and continued improvement in reducing cost and increasing program adoption with successful supplier participation. Kersten provides strategy and analysis for both the staffing supplier and buying needs of those looking at high end outsourcing, and contract services to support Contingent Workforce Management.

    Mark Deo
    Senior Vice President of Corporate Solutions, Dale Carnegie Training of Los Angeles

    “Use Stress to Fuel your Relationships and Results”

    Technology can surely be leveraged for greater efficiency and accelerated results. However this has increased the speed of business and can strain relationships which create stress. This presentation will provide attendees with ways to reduce and cope with stress whether it is from technology, relationships or increased work demands. We introduce some very tangible and practical tools that will help attendees to immediate implement some methods to use stress to fuel their efforts and engagement. Some topics addressed:

    • Identify how you react under pressure
    • Recognize work habits that are adding to your stress
    • Prioritize multiple demands and increase your efficiency
    • Create space in your work and personal life to avoid burnout
    • Demonstrate greater effectiveness through improved emotional intelligence

    This highly interactive, one hour preview talk is a condensed preview to our time spaced and immersion Stress and Worry program.

    For over 20 years Mark has worked directly with senior-level leaders in nearly every industry sector including technology, bio-tech, electronics, manufacturing and many service-based businesses. Formerly president of Nikko Electronics (subsidiary of Yamaha) and a founding board member of Accesspoint International, a NYSE technology firm, Mark is a leading advocate of business. He has appeared on FOX television and his articles have been published by Business Week, Entrepreneur, Fortune, Money and numerous other publications. For 15 years Mark hosted the CBS radio show, “The Small Business Hour” and in 2003 was voted “Journalist of the Year” by the Small Business Administration. He is author of USA Today best-seller, Rules of Attraction and for nearly 2 decades has been an active instructor for Dale Carnegie Training, where he currently fills the role of Senior Vice President of Corporate Solutions in Long Beach.

    Ann Marie Griffin
    Executive Coach – Life Coach, Smart Working Careers

    “Get Hired: How to Make Yourself Irresistible to Hiring Managers—
    and Take a Job That Fits Perfectly”

    You’ve heard it all before. It’s a crowded job market. Job boards are a black hole.
    Recruiters get piles of resumes for just one job. Fewer full-time jobs are
    available. Is there ANY good news for today’s job hunter?
    YES! You can make yourself irresistible to hiring managers by following a
    few simple guidelines.
    Ann Marie Griffin, Executive Coach and Owner of SmartWorking LLC, will show you how to get hired in a job that fits perfectly!
    Learn how to:

    • Turn hiring managers into adoring fans
    • Get way more interviews and call backs
    • Be the right amount of picky to get noticed
    • Create ease and enjoyment in your interviews
    • Sell “you” with the skill of a well-run business

    Ann Marie Griffin will teach you how to make your career work for you.
    She coaches motivated, top-performing professionals to assemble the key building blocks required for profitable, self-sustaining, and satisfying careers – and to get hired into jobs that fit! With Ann Marie, you’ll build a smart and relevant personal brand to promote your unique inventory of marketable skills and talents.

    Ann Marie Griffin will teach you how to make your career work for you.
    She coaches motivated, top-performing professionals to assemble the key building blocks required for profitable, self-sustaining, and satisfying careers – and to get hired into jobs that fit! With Ann Marie, you’ll build a smart and relevant personal brand to promote your unique inventory of marketable skills and talents.

    Dianne Gubin
    Director, Amplify Roundtables

    “Sales? No… Not Me! I’m Technical!”

    Quick and Easy to Remember Sales Tips for Technical Professionals.
    Here are techniques you can use every day to help get what you want both personally and professionally.

    Ever feel that you don’t have the right skills, or maybe it’s just the right words, to sell your ideas to management, project sponsors, your boss… or maybe even your significant other? Want to learn insider secrets to negotiate a raise or salary increase? During this highly interactive session we’ll discuss proven and easy to remember techniques to use in your professional and personal life.

    Sometimes in the business world you meet a “Natural”, a business person who loves what they’re doing. That’s Dianne Gubin. With energy in abundance, enthusiasm and huge smile, Dianne is a natural connector and a networker extraordinaire.
    Dianne’s career includes over 20 years of B2B sales and account management. She works with Fortune 500 corporations, government agencies, and fast-growth companies. Her work includes selling staffing and consulting services across industries.
    Currently, Dianne is a Partner with Amplify Professional Services, Inc. a leading provider of direct hire and staff augmentation services for IT related projects. Prior to this, Dianne was responsible for business development at a billion dollar staffing agency, as well as a project management company.
    A consummate networker, Dianne co-directs Amplify Roundtables which are intimate executive level programs and networking events designed to foster long term relationships with peer professionals across industries. She is the former founder and director of Women in Technology International – Los Angeles (WITI-LA).
    Dianne’s speaking and coaching programs have helped many with their professional development and entrepreneurial pursuits. She is a frequent speaker for professional organizations, as well as a media guest expert. Her specialties include issues related to career, business, and women entrepreneurship.
    A graduate of the University of Connecticut with a degree in journalism, Dianne lives with her family in the Los Angeles area.

    Jim McLaughlin
    Morrison McNabb

    “Creating Your PFI…Your Powerful First Impression”

    Self-promotion can be a daunting task, particularly for the left-brained, analytic thinker. We often get tongue-tied, or even doubtful about how to truly express ourselves in a way that impacts others in a profound and positive way. But whether we’re promoting ourselves, forming relationships with our teams, or sharing a vision for a successful launch, there are simple and effective ways that are natural and genuine that have you really connect with people in a way that has them take action.

    Jim McLaughlin spent the great bulk of his professional life managing projects of one sort or another, from geotechnical studies for land developers, to custom software development for Fortune 500 companies.

    He received his undergraduate degree in geology from the University of the Pacific, and more recently earned an MBA at San Diego State University.

    His current “projects” are businesses. Since 2009 he has been working with business owners and managers in a wide variety of fields identifying and removing barriers to their optimal performance.

    Jim is a popular and engaging speaker, a member of Toastmasters International since 2006, and founder of Twin Cities Business Leaders Toastmasters Club 1668129 in Murrieta, California.

    Jim also organizes TEDxTemecula, a locally organized TED event, where local thought leaders are brought to a world stage, highlighting themselves, and the community.

    He’s lived in Temecula, California with his amazing wife and delightful young sons since 2007.

    Dori Neuman
    Sr. Human Resources Recruiter, ADP

    “Technology and the Generations At Work”

    In a World where we are all connected, one opinion turns quickly into everyone’s opinion. How you build
    trust in your brand, your business and yourself is going to be in important part of how your business is
    going to continue to evolve and grow.” From the Book “Six Pixels of Separation” by Mitch Joel…
    Companies who want to compete in a global market need to compete on a global level and need to
    embrace a variety of workers. Diversity is an important asset for every company today. Where your
    employees have a variety of perspectives, they can help your business flourish…
    As we study the different generations, we also need to study how technology affected and currently
    affects the generations at work.
    As we age the shift is to the left:


    Traditionalists – 1925 – 1944 – 55 million
    Boomers – 1945 – 1962 – 76 Million
    GEN X – 1963 – 1981 46 Million
    MILENNIALS – GEN Y – 1982- 2000 – 75 Million
    2020 Generation – 2000 – 2020 – 41 Million

    Do you know why the numbers are lower for Generation X and Generation 2020 also known as
    Generation C? By attending this session you will learn why.

    Dori Neuman has over 20 years of expertise in Business Development, Talent Acquisition and Human Resources Management Consulting,

    Dori began her career as a Technical Recruiter with Computer Careers and later held positions as a Regional Marketing and Recruiting Manager for Computer Horizons and Coopers & Lybrand to name a few. Dori also had her own consulting practice for 10 years and consulted to Fortune 500 and 100 Companies in the areas of IT Consulting and Talent Acquisition.

    Today, Dori works for ADP as a Senior Technical Recruiter supporting Corporate Systems as well as other divisions across multiple locations.

    Dori received her Certificate in Human Resource Management from the College of the Extended University at Cal Poly Pomona and majored in Management and Human Resources while attending Cal Poly Pomona. Dori currently teaches The Recruitment, Selection and Placement class as well as the Human Resource Management Overview class in the HR Certification Program at Cal Poly Pomona’s Extended University.

    Dori also directed, produced and hosted a community cable show,
    Duarte At the Crossroads for 5 years where she interviewed local members of the community, law enforcement, and other supporting organizations to the community.

    Dori is on the Speakers Bureau for City of Hope National Medical Center and is a well-known career coach and mentor.

    In her spare time, Dori enjoys spending time as a career coach and mentor, as well as spending time with family and friends.

    Paul M. Dooley
    MBA, IT Service Manager, ITIL V3 Expert, Optimal Connections LLC

    Paul is the President and Principal Consultant of Optimal Connections LLC. With over 30 years of experience in planning and managing technology services, Paul has held numerous positions in both support and management. Experience includes working for such companies as Motorola, FileNet, and QAD. He is also experienced in IT services infrastructure development, support center consolidation, and deployment of web portals and Knowledge Management Systems. Currently Paul delivers a variety of services to IT organizations, including Support Center Analyst and Manager training, ITIL Foundation and Intermediate Level training, Best-practice Assessments, Support Center Audits, and general IT Consulting. Paul is a certified ITIL Expert, on the HDI Faculty, and trains for ITpreneurs, Global Knowledge, Quickstart Intelligence, Phoenix TS, and other IT training organizations.

    Matt Haag
    PMP, Molina Healthcare

    Matthew Haag has nearly 30 years IT experience holding every position from programmer to Software Manager to Product Manager. His experience covers aerospace, manufacturing, data centers, dot-coms, and medical.
    Matt Haag currently works as the Service Management Platform owner for the Service Management Office of the CIO and has seven years’ experience promoting IT Service Management best practices, including six years on the leadership team for the local ITSMF USA Interest Group.

    Donna Holt
    ITIL Expert Level, HelpDeskXlence

    Donna is an IT Support Center Turnaround Specialist and IT Service Management professional with 20+ years of experience in help desk implementation, management and training. Donna is certified at the ITIL Expert Level and deliveries certification courses at all levels of the discipline. She has lead 98% of her students to successfully sit the Certification Exam. As a member of the HDI Steering Committee helped set Help Desk Industry Standards and best practices criteria for Help Desk Individual Certification.

    Randy A. Steinberg
    Co-Principal, Migration Technologies

    Randy A. Steinberg is a Co-Principal at Migration Technologies with over 25 years of extensive IT Service Management and operations experience gained around the world. He was the lead author for ITIL 2011 Service Operation book. He was an early ITIL champion and served a stint as Global Head of Service Management for a worldwide media company with 176 operating centers around the globe. Randy is also the author of several popular ITIL books: Implementing ITIL, Measuring ITIL, Servicing ITIL and Architecting ITIL, and has been a frequent speaker around the US for a number of nat’l organizations that focus on IT Service Management. His background includes all facets of IT service management for operations, applications, supporting technologies and organizational solutions. He holds an ITIL V3 Expert and ITIL V2 Service Manager designation and is also Practitioner and ISO20000 Consultant certified.

    Ray Ybarra
    Account Executive, OnX

    Ray is an Account Executive at OnX. He has over 30 years of experience in Operations & Technology in both the large publicly held corporate environment as well as in small-medium privately held organizations. As a technologist, Ray’s role is to provide customers and partners with world class services and recommendations. Ray has helped many companies optimize their IT investments by successfully architecting, implementing and managing business-critical computing environments.

    Suzanne Best-Foster
    VP of Global IT, Broadcom

    Paul Doris
    IT Manager, Sony Pictures Entertainment

    Over 21 years in Information Technology (IT): 10 years in IT Financial Services, 7 years in non-profit, 2 years in IT Healthcare, and 2 years in IT Entertainment.

    PMP certified, sixteen years in program/project management, with emphasis on consulting, risk analysis, application/database design, software development, business intelligence, eCommerce, and hardware infrastructure implementations with increasing responsibility and proven performance in large complex network and data center environments.

    Strong hands on project management experience with demonstration of sound decision-making skills, prioritizing and resolving issues in an appropriate and timely manner.

    Wendy Hershman
    Vice President of Human Resources, Amerita, Inc.

    Wendy has 10 years of human resource leadership experience and over 20 years of general business experience including Payroll and Accounting. Wendy is currently the Vice President of Human Resources for Amerita, Inc a Specialty Infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Wendy is responsible for developing and building a foundation that attracts, retains, motivates and manages the people assets needed to achieve company goals. Prior to Amerita, Inc Wendy served as a Human Resource professional at the telematics technology company Spireon Inc., with responsibility for managing the day-to-day operations of the Human Resource program for its more than 400 employees. Prior to Spireon, Wendy served in a human resource leadership function with the global medical technology company, Masimo Corporation, where she worked in the corporate office supporting its global operation of more than 3,500 employees and roughly $550 million in revenue. Prior to Masimo, Wendy joined America’s largest HDTV company, Vizio Inc., when they only had roughly 20 employees, to help them develop the Human Resource and Payroll Operation. Today, Vizio earns roughly $3 billion in revenue. While at the Fortune 200 company and real estate developer, Lennar Corporation, Wendy worked as a regional human resource professional for a $6 billion region with over 2,100 employees. Wendy has a Bachelor of Arts in Sociology from Arizona State University and a Masters of Human Resources from Chapman University.

    Sandra Langhammer
    Director, Business Systems Support, LA Times

    Hilary Palmer
    Director Project Management Strategic Services, The Irvine Company Apartment Communities

    Hilary loves to start new things. She considers herself a Vision Partner and loves to collaborate on big, complex projects with other talented and highly-conceptual leaders. She has over 20 years-experience as a Project Manager on both business process and technical projects. Her current role as Director of Project Management Strategic Services at the Irvine Company puts her back on the business side helping executives usher in organizational change, enhance business processes, and partner with IT on technical components of a project. Prior to her role at The Irvine Company, she maintained her own consulting practice where she project-managed mostly system development projects while trying her hand in a number of large-scale entrepreneurial concepts. Before her consulting practice, she was Director of Automation & Tools at EarthLink managing a team of Project Managers and BA’s overseeing enhancements to EarthLink’s enterprise Call Center system and a wide range of business-side initiatives.

    Josie Beauchamp
    Ingram Micro

    Jeanne Holm

    Gary Bernstein

    Dinesh Srirangpatna
    PMP, CSM

    Dinesh is a well known IT thought leader at IDC and frequently quoted in media on product launches. He provides business and technology consulting to Fortune 500 clients like HP, Xerox, Samsung etc. He has been involved in industry initiatives such as Mobile Print Alliance (Mopria) and Printing Working Group (PWG). He has over 20 years of IT experience spanning Big Data, Cloud, Mobility and traditional IT architecture. He is a certified PMP, PRINCE, CSM with a passion to evangelize Agile practices and disruptive technology in both enterprise and mid market companies. He has previously worked at Samsung, HP, HCL Technologies over the course of his career in diverse roles.

    Ayan Roy
    MBA Principal, Advisory Services, Ernst & Young LLP

    Ayan is a Principal at EY with extensive experience in a wide variety of information security and information technology advisory activities for a wide range of clients. He has worked on a number of Identity and Access Management (IAM) engagements and presently serves as the sub-competency leader for IAM within the Information Security Center of Excellence. He received a Bachelor’s degree in Electrical Engineering from the University of Pune and an MBA from the UCLA Anderson School of Management. He is a Certified Information Systems Security Professional.

    Relevant experience:

    • Lead several Information Security and Information Technology (IT) advisory projects for Fortune 500 companies with over 15 years’ experience
    • Managed deployment teams of over 50 resources on projects with project/annual program budgets ranging from $1M to $30M
    • Served as the IAM Program Lead in deploying and managing IAM Programs at several large Healthcare companies (Payor and Provider)
    • Served as the trusted business and risk advisor to several key executives (CEO, CIO, CTO and CSO)
    • Performed Information Security and IT benchmarking for several Fortune 500 companies
    • Developed Information Security and Sarbanes Oxley (SOX) IT compliance strategies for several Fortune 500 companies
    • Developed Net Present Value (NPV), Return on Investment (ROI) and Total Cost of Ownership (TCO) models to support the business case for future initiatives, performed Cost Benefit Analysis (CBA) for information security initiatives
    • Assisted a large Healthcare company in transforming access management functions across 8 geographically dispersed locations in North America for 200K employees, contingent workers and affiliate users
    • Developed IAM business case, requirements, implementation roadmap, strategy and architecture for several Fortune 100 companies. Conducted facilitated sessions, gathered and analyzed requirements and developed implementation architecture for the single sign-on, web access control, user provisioning, identity analytics, identity intelligence and web services infrastructure
    • Led the deployment of IAM solutions to secure cloud based applications and mobile applications
    • Conducted several IT Assessments including architectural reviews and developed implementation roadmaps, business cases for future projects to meet enable business and mitigate risks
    • Lead the design, development and implementation of several innovative IT solutions to meet business objectives and reduce risk
    • Successfully deployed leading practice products as enterprise services to reduce programming effort and time to market
    • Managed the implementation of the Identity Management solutions for several leading financial services and Healthcare companies. Developed and optimized the process for role, policy definition user acceptance testing, performance testing, operational readiness, communication plan, training documents, post production support and governance structure leading to improved operational efficiency and regulatory compliance
    • Thought leader in several Information Security domains and presented at several leading information security conferences

    Hector Rodriguez
    MBA, National Director, Health & Life Sciences Industry Technology Unit, Microsoft U.S. Health & Life Sciences

    Since 2004 Hector has been the Industry Chief Technology Officer and Strategist for Microsoft’s Health Plans and Provider Group. In 2012 Hector became the National Director of the US Health & Life Sciences Industry Technology Unit where he focuses on the development and deployment of Microsoft’s “go to market” Healthcare IT solutions and strategies. He is a member of Microsoft’s Health & Life Sciences leadership team and frequently collaborates with internal and external organizations to advance the needs of the healthcare industry. His team works with Health Plans, Providers, Life Sciences Organizations, Health and Human Services and industry partners and analysts to establish Healthcare IT solutions as strategic business assets that enable them to reduce operational and medical costs, drive patient/member engagement, improve quality of care and service, and enable community health initiatives. Key solution areas include healthcare transformation, the extended patient journey and care continuum, HIPAA/HITECH compliance, multi-language health care literacy, health improvement technologies and electronic medical records, patient engagement, cloud computing, business intelligence, and predictive analytics for healthcare. Hector works extensively with industry groups including WEDI-SNIP, HL/7, AHIP, HIMSS, HITRUST and CAQH/CORE and is currently a board member of the Samueli Institute – an organization dedicated to the science of wellness and healing.

    Hector began his career in 1982 as a software engineer at Bell Research Laboratories and has been in the IT business for over 30 years. Hector earned his M.B.A. in Management Finance and Entrepreneurship at Rutgers Graduate School of Management and his B.S. in Computer Science from Rutgers University.

    Hank Mondaca
    VP Western Region, Sonic Mobile USA

    Hank Mondaca is VP, Sonic Mobile USA and mobile solution specialist. Hank provides mobile education and consulting services to marketing professionals, SMB owners and entrepreneurs. As an advocate for smart, effective mobile marketing channels, Hank leads workshops and speaks about how to grow your business with Mobile Marketing techniques. An entrepreneur in the Marketing & Advertising industry for 19 years, Hank has vast experience in not only the technological aspect of Mobile Marketing, but also the ability of how to apply this medium to maximize your marketing results.

    Jack Bicer
    MBA, Founder & CEO, Sekur Me

    Jack Bicer is the inventor of “Uninstall” and “Automatic Software Updates”, that run on every computer and every smartphone today. Previously CEO of Septium, a custom software development company, he has held several CTO roles since 1996.
    A 30+ year software industry veteran, Jack is an industry expert on mobile applications, authentication, SaaS/web software, and payment processing. Previously at Verisign, Symantec and Xerox, he holds a BSc in Communications Engineering from University of Kent, an MSc in Computer Science from George Washington University and attended the Pepperdine MBA program.
    In 2002, Jack founded TechBiz Connection, one of the largest non-profit technology management associations in Southern California, to help technology entrepreneurs and high tech executives.

    Beth Jones
    Manager, Cybersecurity Management, Southern California Edison

    Beth Jones is currently a Risk Assessment Manager at Southern California Edison. She leads a team that performs risk assessments to identify, assess and report on cybersecurity risk.

    In addition to risk assessment, Beth worked at SCE nearly 10 years as a senior internal auditor and audit project manager. Her audit projects included data & information management audits, application audits, information security best practices, Cybersecurity audits (PKI), general computer controls assessments, disaster recovery /business continuity, NERC and Sarbanes-Oxley (SOX) controls.

    Prior to SCE, Beth has led information security projects for over fifteen years at companies including Arco, Healthnet and Security Pacific. She holds a Bachelors Degree from Johns Hopkins University. She received a project management certificate from University of California Irvine Extension. She is a Certified Information Systems Auditor (CISA®). Beth originally hails from New Jersey.

    Greg Nelson
    Information Security Manager, Toyota Financial Services

    Greg has led many information security programs in the financial services industry for over fifteen years. His current role as Information Security Manager at Toyota Financial Services is to manage the delivery of local and global solutions in the areas of anti-malware, application whitelisting, vulnerability and patch management, data loss prevention, email encryption, intrusion detection, incident response, and security information and event management. Greg has recently earned an MBA Finance from California State University, Fullerton, and he spends his free time mountain biking, playing sports with his kids, and reading sci-fi novels and comics.

    Shane Thoney
    VP Information Security, Union Bank

    Duane L Nicholson
    Founder and Principal Consultant for N.B.D. Consulting Services

    Mr. Nicholson is the founder and Principal Consultant for N.B.D. Consulting Services, a management consulting service focused on
    business process optimization and solution assessment. He possess more than 20 years of experience across the restaurant, retail and the insurance industries, 10 of them as a manager. Over his career, he has consistently proven his ability to make sound decisions through qualitative and quantitative analysis. Mr. Nicholson is recognized as both a professional with business savvy and technical literacy. Duane is known for overcoming challenging environments, people, and processes. He makes his mark by using original ideas to solve business problems.

    Duane is the current President of the IIBA (International Institute of Business Analysis) – Orange County Chapter and this is his 3rd year with the Southland Technology Conference. His previous contributions were writing press releases in 2012 and Sponsor Organization Marketing Chair in 2013.

    Mr. Nicholson is extremely passionate about personal development and career growth. For this reason, he volunteers as a mentor for his alma mater, University Redlands School of Business.

    Amabel Niba
    Black Night Financial Services

    Robin Duong Peters
    Manager, Business Systems Analysts, Mitchell International

    As Manager of Business Systems Analysis, Robin leads the Product Owners on Agile Scrum Teams. In this role, she is responsible for analysis of software requirements and implementation of new features and change requests with the product delivery organization. Robin has been with Mitchell International for 9 years and has worked in Enterprise Software Development for 15+ years with experience ranging from Development, Quality Assurance, and Product Management.

    Jeanette Pigeon
    CBAP, CSPO, Sierra-Cedar

    Jeanette M. Pigeon works in the Justice Public Sector group for Sierra-Cedar, Inc. Sierra-Cedar, Inc. was formed as the result of a July 2014 merger, combining the operations of Sierra Systems US, Inc., CedarCrestone, Inc., Io Consulting, Inc., and Analytic Vision, Inc. Sierra-Cedar is part of Sierra-Cedar Group, Inc., one of the largest, independent North American IT services companies. Together with our Canadian affiliate, Sierra Systems Group Inc., the organization has over 2,000 professionals working in the US and Canadian markets with global delivery capabilities in both countries and Hyderabad, India.
    As a Certified Scrum Product Owner (CSPO) and Certified Business Analysis Professional™ (CBAP®), Jeanette is a change agent by birth and a product owner by choice, with a passion for creating successful products. Her broad and deep experience as a technical business analyst, project manager, and system integration specialist builds a strong foundation for her work as a product owner. In addition to her consulting work, she teaches in the Business Analyst Certificate Program for UCI Extension and serves as an Advisory Board member for the BA certificate program.
    An avid outdoor enthusiast, when Jeanette isn’t working she enjoys standup paddle boarding, surfing, kayaking, hiking and cycling.